COURSE

SPH205: Interpersonal Communication

Instructions

Visit the Cisco organizational website CiscoLinks to an external site. and examine the types of climate that the companyseeks to cultivate. Apply Jack Gibb’s six types of communication, from your readings, that lead to defensive and supportive climates (i.e confirming versus disconfirming communication). Be sure to identify how such practices tend to focus on communication that leads to supportive climates, such as creativity (or spontaneity), equality and diversity and focuses on problem solving. Use terminology from the text in your response.

SOLUTION

Cisco aims to cultivate a positive organizational climate that fosters creativity, equality, diversity, and problem-solving. Jack Gibb’s six types of communication can provide insights into how Cisco’s communication practices contribute to a supportive climate. Cisco encourages descriptive communication, where employees focus on objectively describing situations or issues rather than immediately evaluating or judging them. This approach promotes open dialogue and understanding, reducing defensiveness and creating a more supportive environment for problem-solving.……..Please click the icon below to access entire solution at $5