(Solution) SPH205 Module 6: Improving Conflict Communication


COURSE

SPH205: Interpersonal Communication


Instructions

Think of examples you have experienced or witnessed that depict each of the five guidelines for improving conflict communication from your readings. Explain whether you believe each of the five guidelines are important or not and share why you think that. Be specific and share examples to back up your response. In addition, explore any additional guidelines that you would add and/or explain why any of the five guidelines could be deleted and why.

SOLUTION

Improving conflict communication is crucial for resolving disagreements effectively and maintaining healthy relationships. From my readings, the five guidelines for improving conflict communication typically include staying calm and managing your emotions, be an active listener, express yourself clearly and honestly, focus on the issue, not the person, and seek common ground and compromise. Stay Calm and Manage Your Emotions- One time a coworker of mine had gotten upset with me because I had left work early and she didn’t understand why I had left early. She then told my manager thinking she was going to get me in trouble which she had not. I then found out that she tried to do so and got upset quick…..Please click the icon below to access entire solution at $5