COURSE

 HLT 306V Advanced Patient Care

Topic 1 DQ 1

Alma Faulkenberger is an 85-year-old female outpatient sitting in the waiting room awaiting an invasive pelvic procedure. The health care professional who will assist in her procedure enters the room and calls “Alma.” There is no reply so the professional retreats to the work area. Fifteen minutes later the professional returns and calls “Alma Frankenberg.” Still no reply, so he leaves again. Another 15 minutes pass and the professional approaches Alma and shouts in her ear, “Are you Alma Frankenberg?” She replies, “No I am not, and I am not deaf either, and when you get my name correct I will answer you.”

Using the topic 1 materials, develop a plan to help Alma be compliant with the procedure and post-treatment medication. Also, describe the approach you would take to patient education in this case.

SOLUTION

Professor and class,

The best way to handle s situation and aid Mrs. Faulkenberg’s compliance would be for another healthcare professional apologizing to start. As a rule of thumb, I was taught when working with patients, especially elderly Mr. and Mrs. Should be used when addressing them unless told otherwise (Mayne, 2019). If no one responded when the name was called, then I feel the woman should have been asked what her name is or if she is waiting to be seen. The approach seems…………please click the icon below to access entire solution at $5