COURSE

SPH205: Interpersonal Communication

Instructions

How do you deal with your emotions? Describe a time when your emotional state led to a breakdown in communication with someone at work or home. Apply the concepts you have learned in this week’s reading and powerpoint. What do you think went wrong? How could you do better in the future by applying what you have learned this week?

SOLUTION

Often, I feel annoyed when it appears that I am being treated unfairly. One day at work, I sought to take my annual leave which my boss rejected and postponed until further notice. I got extremely angry because a majority of my colleagues had previously taken their off days and resumed work without any hindrance from him. Due to anger and disappointment, I raised my voice and complained to him about how he had always been unfair to me and never appreciated my input to the organization. All this while, he was just listening and looking sharply into my eyes until I finished my outburst.…..Please click the icon below to access entire solution at $5